Frequently asked questions:
What should I wear during the service?
If you are having a face or body treatment, it is your choice to disrobe entirely, or to wear your undergarments. Our staff is trained in draping to ensure your privacy at all times.
Do I have to talk during my treatment?
We offer very unique treatments that are meant to flow without conversation for ultimate relaxation, but if you wish to chat or learn more about your treatment, we are happy to oblige.
I want to start a skin care routine. How do I choose a facial?
If it is your first facial at Lime, we schedule an additional 15 minutes for a consultation. Based on your skin care concerns and goals the therapist will recommend which facial program and home care products will deliver the best results.
What if I forgot to book an add-on service with my facial?
Can I ask in the room? Please feel free to ask your therapist for this upgrade and if she or he has time, they will do their best to accommodate you, otherwise they will be sure to find an appointment at a sooner-than-later date.
Should I tip?
We suggest gratuities which reflect the quality of your service.
Can I book treatments if I’m pregnant?
Most treatments are wonderful for pregnant women but there are a few that are not recommended. Our team will be happy to advise you on appropriate services.
Can I ask my therapist to make adjustments if I don’t like something or it is uncomfortable?
Absolutely! Our job is to make you as relaxed and comfortable as possible so you can enjoy all the benefits of our treatments. We will likely ask you but please don’t hesitate to speak up!
We are located upstairs in a newly renovated downtown building in Midtown Reno. The address is 895 South Center St. Reno, NV 89501. Lime is in the North West corner of Taylor and Center st. across the street from the Brasserie St. James. This is a downtown setting with street parking only so please allow time to find parking. The left side of the street is free 2 hour parking. The right side is free all day parking. If you are going to be at the spa for more than 2 hours we suggest finding a spot on the right side to avoid a $15 ticket.
Please arrive prior to your appointment time, to ensure you get the full spa experience!